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⚡ https://www.edx.org/micromasters/hecmontrealx-ux-design-and-evaluation
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- Course Description & Overview
- Contents
Introduction to User Experience
This MOOC will review the fundamental elements UX practice (e.g., UX project, key concepts, activities, roles, deliverables).
From application software to mobile application and website, get an introduction on how to design professional interfaces offering quality experiences.
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⚡ https://www.edx.org/course/introduction-to-user-experience-3
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- Course Description & Overview
Module 1: What is UX and why do we need it?
Explain what is UX
Identify UX-related issues and the UX expertise needed to respond
Explain the impact in terms of ROI of UX in a business context
Recognize the business KPIs typically associated with UX
Distinguish different contexts in which UX methods and practices can be applied (customer experience — CX, employee experience — EX, citizen experience — CzX)
Explain the importance of considering these experiences (CX, EX, CzX) in the current economy
Module 2: When do we need UX, who does UX, and how do we do UX
Distinguish the UX lifecycle from the UX project
Describe the role of stakeholders in the UX project
Describe the typical paths, profiles and training of UX professionals
Explain the link between UX and the scientific approach